Sleek and shiny, your iPhone’s glass shell is an indisputably beautiful thing – that is, until you inevitably drop it on the ground only to watch its back shatter, along with your heart. As a result, the back of the iPhone cracked — so now what?

Meanwhile, the investment that you once used to take random pet photos and message hot takes with reckless abandon has become an unsightly, finger-slicing mess. Sure, you can still smash that like button as much as your heart desires, but not without running the risk of it cutting into your hand and potentially leaving a mess.


Dropping your smartphone can crack your iPhone's glass back.
Side note: we HATE when this happens.


“So Why’s It Made of Glass, Anyway?”

Aside from its visual and tactile appeal (and the adrenaline rush you get from wondering if you can use it to wow your neighbors and potential beau), a glass back does have its benefits.

Namely, the design makes wireless charging a thing thanks to the material’s low conductivity. Unfortunately, it adds to the fragility of the overall device, even from something as a simple drop on the floor.

In a boast that has iPhone owners everywhere unintentionally saying “hold my beer”, Apple claims that the glass it uses for its phones is “the most durable glass ever built into a smartphone.” 

As “durable” as it sounds though, glass is still glass. 

Even with the addition of a protective or shock-proof case, you still end up playing a risky game of will-it-break-or-won’t-it. Whether by dropping your iPhone in just the wrong way or inadvertently crushing it, we know accidents will happen.

Apple has been integrating glass shells into their smartphones on and off for the past decade. Specifically, the latest iPhones, listed below, feature glass backs in their design:

iPhone 13 iPhone 12 Pro Max
iPhone 13 Pro iPhone 12 Mini
iPhone 13 Pro Max iPhone XR
iPhone 13 Mini iPhone 11
iPhone 12 iPhone 11 Pro
iPhone 12 Pro iPhone 11 Pro Max

So if you’re one of those unlucky iPhone folks needing a solution for that cracked glass on the back of your phone, at least you’re in good company. And if you’re one of those people who are especially klutzy (whoops!), we’re here to lend a hand.


Back of iPhone cracked due to texting while walking
Yeah, don’t text and walk – it’ll save you money on an accident later.


So, How Do We Fix the Back?

Honestly, the better questions might be whether it can be fixed. Let’s explain.

Apple is known for quality. It’s one of the things that keeps iPhone fans coming back repeatedly for new products. However, it comes at a price.

Namely, it makes repairs a nightmare – not just for you, but for Apple technicians and third-party professionals alike. And with glass, that’s trickier than you might.

But if you’re feeling ambitious and want to give it a go, here’s something to keep in mind.


Do-It-Yourself Repair? Eh, Maybe Not

That smattering of shattered back glass that is causing you so much stress and turning your fingers into a bloody mess isn’t just glued to the frame – it’s basically been fused with the inside of your iPhone thanks to a strong epoxy and tiny welds. 

In short, the only way you’ll be able to pry off each tiny puzzle piece of glass is with a ton of patience and by painstakingly dissolving the epoxy with either extreme heat or cold. (And keep in mind that this could wreak havoc on any sort of AppleCare plan you have, since you’re basically tampering with it.) 

Even if you are able to remove all of the broken glass back, there’s still the difficult matter of finding a non-functional iPhone with a good frame and back to use for the replacement. Granted, that may be as simple as going to the pawn shop, but they may not have your particular model in stock.

Plus, with DIY repairs, you always run the risk of creating future complications, like causing Face ID to stop working or other damage to your device’s components. Remember, you’re digging into a pre-built frame, and if any pieces go missing, it may not be fully operational.

So, if you’re reading this thinking “Wow, that sounds like a whole lot of work for something that may not even function properly when I’m done”, we couldn’t agree with you more. 

Verdict: Don’t do it, it’s a tedious and next-to-impossible repair with a big margin of error


Third-Party Repair? Hope You Have a Deep Wallet

Still not ready to give up on your back-broken iPhone? You could take it to a third-party repair shop, especially if you’re out of warranty or didn’t invest in AppleCare+.

Just remember, this type of repair is extremely tricky for the pros, as it is for you. As a result, expect the fix to be quite expensive.

And again, there’s no guarantee that your iPhone will work correctly or that the repair can be completed safely. Even if they are worked on “by experts,” that doesn’t mean your phone will be precisely the same. (There’s a reason AppleCare is considered the “preferred” option for phone repair such as this.)

Verdict: A long shot, especially considering first-party repair isn’t as noteworthy as Apple.


Back of iPhone cracked - Can you fix it?
It stinks – but you’re not out of luck if this happens.


Repair With Apple or an Apple-Certified Service Provider

The only tried and tested repair option for your iPhone’s cracked back glass is by entrusting it to the professionals at Apple. With their skills, knowledge, and the proper tools, Apple technicians will have you reunited with your beloved, newly-pristine iPhone in a short amount of time. At a price, of course. 

That price varies a lot depending on which iPhone you have and whether you paid for an AppleCare+ plan. If you have it or if your phone is new enough for you to still add it on, the fix will cost you a very reasonable $99 (plus $199 for the extended warranty). That’s a far cry from what a third-party repair could run you.

However, if you’re unlucky enough to be stuck with out-of-warranty prices, this repair can run as little as $349 for an older iPhone to as much as $599 for an iPhone 13 Pro Max.

If those numbers aren’t scary enough to convince you to invest in AppleCare+ for your future iPhone, we don’t know what is. Definitely look at the plans available and think hard on it.

Verdict: Truly the best option, provided you have some form of AppleCare+ set up. Otherwise, prepare for deep repair or replacement costs.



Last but definitely not least, if you’ve read all the other options and are thinking “Heck, I might as well get a new iPhone for all the money and hassle fixing mine is worth”, GadgetGone is right there with you.

But don’t just stick it in a junk drawer where pens and old ketchup packets go to die – we’d be happy to take your damaged iPhone off your hands and give you some extra cash for your troubles. And we’re not just talking mere pocket change.

Depending on your phone’s carrier, storage size, and condition, you can expect to sell your cracked iPhone for as much as $850 to be sent directly to you in your payment of choice. (Keep in mind that is for a 1TB iPhone 13 Pro Max, unlocked, and your device may vary in price. Still – that’s a lot for a broken phone!)

From where we’re sitting, that’s a nice little deposit on a shiny new toy that doesn’t leave your fingers looking like you just left wood shop.

Interested? Click here to get an instant quote. 

Verdict: Money for something broken? That sounds too good to be true – but it is!

iphone cracked | GadgetGone
Don’t worry, Sully, your phone will be good as new with these steps!

Cracked iPhone Back Problem Solved (Sort Of?)

As long as Apple keeps coming out with iPhones that feature delicate glass shells, Apple diehards will continue to use their devices until they’re worn into the ground.

Thankfully, options are out there to fix what your $20 iPhone case from the airport could not.

For our money (and yours), just say yes to paying the extra amount of money for AppleCare+ and save yourself all the trouble and cost of expensive repairs. Or, treat yourself to an early upgrade with the money you’ll make by selling your cracked iPhone to us here at GadgetGone

Oh, and be careful next time. Your phone will thank you!

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