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Brand New
Device is sealed in its original packaging, has all factory-included accessories &
has never been activated.
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Flawless
Device is fully functional AND
Looks brand new with no cosmetic blemishes
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Good
Device is fully functional AND
Shows average signs of use such as minor to moderate scratches / scuffs
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Fair
Device is fully functional AND
shows heavy signs of use such as deep or excessive scratches, dings, dents, scuffs or abrasions.
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Cracked
Device is fully functional AND
has a cracked screen
(LCD must be undamaged)
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Damaged
The device is fully functional AND
Has cracked or chipped glass AND/OR
Frame has minor bends or dents AND/OR
Has malfunctioned buttons/switches AND/OR
Has a faulty microphone/speaker AND/OR
Has a faulty headphone jack or vibrate motor
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Broken
Device doesn't turn on OR
Has LCD damage, water damage, severe frame damage OR
Features do not work properly (including, but not limited to wifi, connectivity, charging, camera or biometric features) OR
Has software issues
Note: We do not purchase devices that are iCloud locked or reported lost/stolen