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Brand New
Must be sealed in its original retail packaging, have all factory-included accessories and has never been activated. Must also have a clean ESN (no financial balances or blocks).
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Flawless
Fully Functional and completely flawless. Has no scratches or blemishes of any kind. Must have a clean ESN (no financial balances or blocks). Battery health must be at or above 80% and without a "service battery" message.
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Good
Fully functional and shows only very light signs of use such as minor scratches / scuffs that are not visible when holding the device 8 inches away. Must have a clean ESN (no financial balances or blocks). Battery health must be at or above 80% and without a "service battery" message.
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Average
Fully functional and shows average signs of use such as scratches that do not catch your fingernail when you run across the glass, and/or moderate dings, dents, & scuffs, but no cracks. Must have a clean ESN (no financial balances or blocks). Battery health must be at or above 80% and without a "service battery" message.
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Fair
Fully functional and shows heavy signs of use such as excessive scratches, deep scratches that catch your fingernail when run across the glass, dings, dents, scuffs or abrasions but no cracks. Must have a clean ESN (no financial balances or blocks). Battery health must be at or above 80% and without a "service battery" message.
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Faulty
The device turns on but has any of the following issues: Cracked or damaged | Battery is faulty or has less than 80% of original capacity | Doesn’t work properly | LCD screen defects | Engraved | Aftermarket Parts | Note: We do not purchase devices that are account locked, reported lost/stolen, do not power on or cannot be fully tested.