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Brand New
Must be sealed in its original retail packaging, has all factory-included accessories and has never been activated.
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Flawless
Fully Functional and completely flawless. Has no scratches or blemishes of any kind. Must have a clean ESN (no financial balances or blocks). Battery health must be at or above 80% and without a "service battery" message.
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Good
Fully functional and shows average signs of use such as minor to moderate scratches / scuffs. Must have a clean ESN (no financial balances or blocks). Battery health must be at or above 80% and without a "service battery" message.
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Fair
Fully functional and shows heavy signs of use such as deep or excessive scratches, dings, dents, scuffs or abrasions. Engravings of any kind also qualify a device as Fair. Must have a clean ESN (no financial balances or blocks). Battery health must be at or above 80% and without a "service battery" message.
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Cracked
Fully functional and has a cracked/chipped screen (LCD must be undamaged) OR cracked rear glass. Must have a clean ESN (no financial balances or blocks). Battery health must be at or above 80% and without a "service battery" message.
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Damaged
The device is fully functional but has any of these issues: battery life below 80%, battery health displays "service battery" message, weak speakers, minor frame damage, cracked camera lens, LCD blemishes
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Broken
The device powers on but does not function properly or has a financial balance / blocked ESN. Note: We do not purchase devices that are iCloud locked or reported lost/stolen
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No Power
The device does not power on. Note: We do not purchase devices that are iCloud locked or reported lost/stolen